Refund policy

Refund/Return Policy

Thank you for shopping with Jaystudios! Please read our policy carefully regarding refunds and returns:

• All sales are final. We do not offer refunds or exchanges unless the item received is defective or incorrect.

• Size Issues: If you receive an item that doesn't fit as expected, we will accept returns for a replacement size only if the merchandise is unworn, unwashed, and in its original condition with tags attached.

• Return Procedure: To initiate a return due to sizing issues, please contact us within 7 days of receiving your order. We will provide you with a return authorization and further instructions.

• Return Shipping: Customers are responsible for all return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

• Condition of Returned Items: Returned items must be unworn, unwashed, and in their original condition with tags attached.

• Processing Time: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or exchange.

• Refund: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer's policies.

Contact Us

If you have any questions about our refund/return policy, please contact us at Helpjaystudios@gmail.com